Purpose
The Spa Attendant/Housekeeper guarantees guests receive optimal services by executing support responsibilities that provide the smooth flow of operations within the location. They concentrate on maintaining a sanitary facility, performing general cleaning and organizational tasks and monitoring location laundry needs, and keeping the spa stocked with fresh linens, robes, etc. Formal education is not required for this role; however, candidates should have a basic education of responsibilities and duties for this role.
Responsibilities
As a Spa Attendant/Housekeeper, employees will execute an assortment of housekeeping responsibilities including completing laundry, sweeping, vacuuming, mopping, surface cleaning, dusting, etc. This position requires someone that is detailed oriented, organized, and able to follow verbal commands. In addition to being physically able to reach, stretch, bend, and walk during their assigned shift, they must have the ability to stand for long lengths of time. The Housekeeper/Spa Attendant is responsible for conforming to Woodhouse Spa standards set forth in the Operations Manual and will strive each day to exceed guest expectations.
Role Specifications
- Maintaining all location laundry needs including sorting, washing, drying, hanging, and folding textile items, and removing stains from items using the appropriate procedures.
- Safeguarding all cleaning equipment, supplies, and products; ensure safe and sanitary storage and care of products.
- Performing general sweeping, scrubbing, and mopping of hardwood, laminate, or tiled floors as needed.
- Vacuuming carpets/rugs/window treatments.
- Disposing of trash from bins and containers.
- Dust and polish furniture and room accessories as needed.
- Scrub sinks, basins, bathtubs, showers, and toilets in bathrooms/treatment rooms as needed.
- Clean windows, glass surfaces, mirrors, and counters as needed.
- Keep all public spaces neat and tidy, with consistent walkthroughs of the spa.
- Report repairs and replacements needed when encountered.
- Replenishing paper towels, toilet tissue, and hand soap in dispensers daily.
- Ensuring glasses, teacups, dishes, and utensils are placed in the dishwasher and washed daily then returned to their appropriate storage area.
- Removing any plants/flowers from the spa that are not fresh.
- Emptying all waste receptacles and trashcans from the inside of the spa daily, or when necessary to avoid odors from collecting.
- Keeping the trash receptacles clean and fresh.
- Occasionally sanitize and disinfect.
- Abiding by all protocols as set forth by Woodhouse Spa.
- Protecting the Woodhouse Spa brand.
- Other duties as assigned.
Qualifications
- Previous housekeeping/cleaning experience is an asset, but not required.
- Ability to work independently and with a team.
- Strong attention to detail and ability to follow instructions.
- Ability to lift, move, and carry items up to 50lbs.
- Good physical stamina to walk, bend, carry and stand for long periods of time.
- Excellent time management.
- Ability to work flexible hours including weekends and holidays.
Organizational Relationships
This role reports directly to their department supervisor/Spa Director.
Compensation and Hours
Compensation and hours and pay may vary based on work location and the needs of the organization. Hours cannot be guaranteed.
At Woodhouse, our treatments curate moods, moments and memories that last well beyond our walls. But mood care isn’t just a service we provide. It’s a lifestyle we live. With a luxury environment, family mindset and ample opportunity for growth, Woodhouse provides a premier spa experience with the wellbeing of our team members in mind. Hone your skills. Grow your customer base. Join the team and feel the difference that providing real lasting care can make in your life today.
Want to be a Master of Mood Care?
We are seeking individuals who are passionate about caring for people. If you have outstanding skills in your field, as well as great organizational, communication and retailing skills, we have a spot fo you on the Woodhouse team.
